Multi-Factor Authentication

Deloitte is committed to protecting your confidential information. To further protect our systems and the data they hold, Deloitte has implementedMFA for eProfitFocus on 19 January, 2018 (please note this is a revised implementation date). 

If you are having trouble logging into MFA, Please click here to see our Help Guide

Have you enrolled in MFA?

MFA is a security feature that requires an additional authentication after you enter your username and password, for example a 6-digit pin, similar to online banking applications.

There are a range of easy verification options to complete MFA authentication – via phone call, text message or mobile app notification.

What are the benefits for you?

Passwords alone are no longer considered sufficient - weak and stolen passwords are one of the primary causes of data breaches. MFA reduces the risk of unauthorised access to eProfitFocus and data by requiring a second method of authentication.

What we need from you?

In order to continue accessing eProfitFocus after MFA has been enabled you will be required to enrol in MFA.

How do I enrol in MFA?

Enrolment in MFA should only take you 3 – 5 minutes. Follow the steps below:

  1. Revisit your email for your unique invitation link.

In the week commencing 18 December, 2017 you will have received an email communication inviting you to enrol in MFA. If you require a new invitation, please contact the Support team via the portal

  1. Click the link to get started!

The email invitation will outline the steps you need to take in order to enrol in MFA. If you need additional assistance please review the Enrolment. 

Please note: After you have enrolled in MFA, your new username will be your email address and your password will be the password you created during the enrolment process.

Need help?

If you require additional support during this transition, please review the Enrolment which will step you through the enrolment process.

Alternatively, you can direct your enquiries to the Help Centre via the portal.