Finance & Insurance Mastery
This course is practical and focuses on up-skilling the participants to foster processes, systems and consistently utilise best-practice disciplines to not only become benchmark dealers but to continue raising the bar in the important field of F&I.
Course Outcomes
- Understanding the key drivers of F&I performance
- Understanding the role of the Business Manager or General Manager
- Definition of the core processes of F&I
- Help to overcome customer objections
- Definition of best practice targets and operations
- Knowledge of industry benchmarks
- Customised action plans to take away
Course Agenda
- The financial dynamics of a dealership
- The role of the Business Manager
- F&I Mastery
- Case Study: Methods & processes to real issues
- Integrating F&I into the total sales process
- Future proofing your business using F&I
- Overcoming objectives
- Closing sales
- The "I" in F&I
Course Length
- The Finance and Insurance Mastery training runs over two consecutive days
What else is included?
- Attendance at a two day course
- Morning tea, lunch and afternoon tea
- Course binder and materials
- Comprehensive take home case studies
People who attend this course also attended
- Customer Retention Management
- Understanding Dealership Financials
- Build and Manage a High-Performance Team