Benchmarking is an excellent method of monitoring performance and setting goals. More than just a collection of numbers, the Deloitte Dealership Benchmarks are a cohesive framework of KPIs designed to help build and manage a dealership.
The benchmarks should be used as a guide to building a sustainable, long‑term business. The starting point is the data uploaded to the eProfitFocus system for the 12 months leading up to the benchmark period. The performances of the top 30% of these dealers are then isolated and taken as the reference point for the benchmarks. This raw data is then adjusted to reflect contemporary industry circumstances as well as long-held best practices.
Please click the relevant link below to view current and past benchmarks.
Car Benchmarks - Australia
2023 Deloitte Motor Industry Services Benchmarks are now available for you to download your copy today. Split into three market categories - Volume Market, Prestige Market and Luxury market - the Benchmarks reflect the best practice for a range of different dealer business models in operation today, making them relevant for all.
Car Benchmarks - New Zealand
Deloitte Motor Industry Services Dealership Benchmarks for the New Zealand car industry.
Deloitte Motor Industry Services Dealership Benchmarks for the Australian motorcycle industry.
Deloitte Motor Industry Services Dealership Benchmarks for the Australian truck industry.