Benchmarks

Benchmarking is an excellent method of monitoring performance and setting goals. More than just a collection of numbers, the Deloitte Dealership Benchmarks are a cohesive framework of KPIs designed to help build and manage a dealership.

The benchmarks should be used as a guide to building a sustainable, long‑term business. The starting point is the data uploaded to the eProfitFocus system for the 12 months leading up to the benchmark period. The performances of the top 30% of these dealers are then isolated and taken as the reference point for the benchmarks. This raw data is then adjusted to reflect contemporary industry circumstances as well as long-held best practices.

Please click the relevant link below to view current and past benchmarks.

  • Car Benchmarks - Australia

    2020 Deloitte Motor Industry Services Benchmarks are now available for you to download your copy today. Split into three market categories - Volume Market, Prestige Market and Luxury market - the Benchmarks reflect the best practice for a range of different dealer business models in operation today, making them relevant for all.

  • Car Benchmarks - New Zealand

    Deloitte Motor Industry Services Dealership Benchmarks for the New Zealand car industry.

  • Motorcycle Benchmarks

    Deloitte Motor Industry Services Dealership Benchmarks for the Australian motorcycle industry.

  • Truck Benchmarks

    Deloitte Motor Industry Services Dealership Benchmarks for the Australian truck industry.