Tailored Training Solutions

Solutions designed for you

Our tailored training solutions are designed to help you achieve the goals you have for your business.

We work with you to understand the situation your business is facing, using data-driven insights to get to the heart of the issues and identify the skill or performance gaps that need to be addressed to allow your business to reach its potential.  

ProfitFocus will then tailor a solution with you that works within the context of your business, taking into account the skills your team has today, the skills they need to be successful tomorrow and the operational and cultural environment of your organisation. 

The ProfitFocus team has extensive experience in adapting solutions to suit individual dealers, dealership groups and manufacturers across various roles - from frontline dealership personnel through to corporate teams at the manufacturer level.

While every tailored solution varies, a typical program may include:

Pre-training assessment

Pre-training assessments are used to establish the current skill and knowledge level of individual team members. These can take the form of online tests, competency assessments by the participant’s manager, case studies or a review of dealership performance via eProfitFocus reports.

Results from assessments are used to define the development path for an individual and/or define the content of a training program.

Flexible delivery

We understand that taking your team out of the business is an investment, so we not only tailor the content of our training solutions for you, but also the way they are delivered.

Whether it is a workshop (at Deloitte offices or on-site in your business), online training or even train-the-trainer programmes (aimed at cascading knowledge gradually within your team) our aim is to optimise the learning and business impact of your professional development programme while minimising the disruption to your workplace.

Coaching

We often use one-on-one or group coaching sessions following a workshop to assist in the implementation of strategy or action plans. Held at your workplace, these sessions not only ensure the training has a more immediate impact on your business, but also help your team to consolidate and retain what they have learned. 

Work-based projects

Similar to Coaching, Work-based projects are used after training to consolidate the learning and to assist with the implementation of learning into the workplace. They can be used to specifically ensure the training has a quick benefit for your business or as a tool in assessing the impact the training has on your team.

Post-training assessment

To ensure the solution we design for you is having the result that you want, we use post-training assessments to confirm knowledge acquisition, the transfer of learning to the workplace, the business impact of the learning and the possible need for follow up coaching or further development.

We realise that your business is unique, so let us tailor a solution that works for you.

 

Details of our offer on tailored courses can be found below.

  • Academy of Excellence

    Aimed specifically at General Managers and Dealer Principals, the Academy of Excellence takes participants through the multifaceted business aspects of a dealership, including New and Used Vehicles, Parts, and Services and Finance & Insurance, to deliver all the tools, strategies and information to help maximise efficiency and profits.

  • Performance Excellence Program (PEP)

    The Deloitte Performance Excellence Program (PEP) is a training program designed to show participants their potential to positively impact their businesses. 

  • Stepping In Manager (SIM) Overview

    The Deloitte Stepping In Manager (SIM) development program aids participants as they transition out of the role of an employee and into a more senior role within their organisation. 

  • Emerging Leaders Development Program (ELDP) Overview

    The Deloitte Emerging Leaders Development Program (ELDP) is designed to upskill participants as they think more strategically about their departments/dealerships and supports them as they transition into more senior roles as future leaders of the automotive industry.